Healthy distance
1.5 mts minimum safe distance
"Having the trust of our guests and collaborators and guaranteeing our responsibility for health and safety, will be our daily commitment."
All our meeting points, from the pick up, check-in, catamarans to the beach club will have a hospital-grade disinfection process certified by the US EPA to guarantee health and hygiene on our excursion.
We suggest to download the Guest Assist App before your travel. So you can have assistance & tips every time in your phone.
1.5 mts minimum safe distance
The temperature is checked daily, if it exceeds 37 °, you are asked to go to a health center.
Mandatory and appropriate use of three-layer mouth covers.
Full cleaning and disinfecting of the entire interior of the unit, including bathrooms (if applicable).
Concentrated disinfecting liquid is applied in all areas, resting arms, surfaces, etc.
Antibacterial gel dispensers will be provided by the driver when getting on and off the unit.
Abundant application of disinfecting liquid.
Abundant application of disinfecting liquid.
Abundant application of disinfecting liquid.
A brand new snorkel tube with mouthpiece.
Mandatory mouthguards for our staff and respecting healthy distancing between crew and guests.
Antibacterial gel dispensers available on board.
2 meter distance between tables and lounge chairs.
Constant disinfection on all surfaces and a maximum of 5 people per table.
Full training for the correct handling of food.
Hand washing station at the main entrance, cash bar area and restrooms.
Tourist assistance program that provides anyone visiting our state with information and guidance to those who find themselves in emergency situations where their wellbeing or belongings are affected. This service is available through our mobile app, website, and phone lines. All this is possible thanks to a centralized directory of both, private and governmental institutions, whose procedures come into play when resolving these matters.
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Cancún - Quintana Roo - México